Wireless Internet Terms

Wireless Internet Service Agreement Terms and Conditions

Convertec reserves the right, in its sole discretion, to modify the Terms and Conditions of its Wireless
Service Agreement with Customer, at any time. Customer acknowledges that its use of the Wireless
Internet Service is expressly subject to these Terms and Conditions, as the same may be amended, and
recognizes that it is the Customer's duty to check the Provider's website from time to time to keep well
informed of any changes to the Terms and Conditions of the Wireless Service Agreement. Customer
agrees to pay for Wireless Internet Service pursuant to any revised rates.

Table of Contents:

Provision of Service:
Connectivity is provided for Customer only. Resale or use of the connection by another user or
organization is prohibited. This includes, but is not limited to, providing website hosting Services by
Customer.

Provider makes no warranty either express or implied regarding the quality of the Internet access
Service to be provided hereunder, including but not limited to, the condition, merchantability, fitness,
adaptability or suitability for any particular purpose of the Internet access Service. The Internet access
Service is provided on an "as is, as available" basis. Neither Provider nor anyone else involved in
creating, producing or delivering the Internet access Service shall be liable for any indirect, incidental,
special, punitive or consequential damages arising out of the use of the Internet access Service or
inability to use the Internet access Service.

This includes loss of data resulting from delays, non-deliveries, Customer's own errors or omissions. Use
of any information obtained via Provider is at Customer's own risk. Provider specifically denies any
responsibility for the accuracy or quality of information obtained through its Services. No advice or
information given by Provider's employees, agents or contractors shall create a warranty.

Provider has no obligation to monitor the Service; however, Provider may monitor the Service and
disclose information gained from such monitoring in order to satisfy any Law, regulation or other
governmental or individual request, to operate the Service and administer Provider's network, or to
protect itself or its Customer.

The Internet is not a secure network and third parties may intercept, access, use or corrupt the
information Customer transmits over the Internet. Provider does not warrant that files or information
downloaded through the Service will be free of viruses or other disruptive code or that the Service will
provide Internet access that meets Customer's needs and it makes no warranty regarding any
transactions executed through the Service.

Provider does not warrant that the Service will perform at any particular speed or provide any specific
bandwidth or throughput, or that transactions through the Service will be uninterrupted, error- free or
secure. Provider disclaims any and all warranties for the Service and any equipment provided in
connection therewith (Including any Subscriber Module (SM)), whether express or implied, including any
warranty of merchantability or fitness for a particular purpose, all of which are expressly excluded.

In no event shall Provider be liable for any indirect, special, consequential or incidental damages,
including damages for lost profits or revenue, or any damages for lost or damaged files or data, or any
damages attributable to the use or inability to use the Service or any information obtained thereby,
even if Provider has been informed of the possibility or likelihood of such damages.

If needed, Customer is responsible for providing access to their premise as scheduled with Provider for
the appropriate preparation and maintenance of the premises to allow for proper installation,
maintenance, and other activities of Provider in connection with the equipment and service.

Wireless Customer Connection:
As a Customer, I understand that my Wireless connection will be provided on a "best effort" basis and
that the connectivity speed will depend on a number of factors, including:

1. The distance between Customer computer location and the transmission tower.
(The radio signal is strongest closer to the transmission towers);

2. The type of building that houses Customer computer.
(Metal buildings and mobile homes reflect radio signals and therefore may affect the outdoor
antenna signal quality);

3. The terrain between Customer computer location and the transmission tower.
(The radio signal will not penetrate the earth; therefore, if Customer is in a low spot, signal
reception may be impossible);

4. The amount of foliage near Customer computer location.
(The further away from the transmission tower, the more that heavy tree coverage and other
foliage become an issue);

Note that weather conditions typically do not affect the radio signals; however, the Subscriber Module
must be securely mounted so that high winds and heavy rains will not reposition the Subscriber Module
or get the cable connections wet, and that the Subscriber Module is properly grounded. A surge
suppressor is recommended on all installations.

IP Addresses and Bandwidth:
Customer shall have no proprietary rights to the IP Number(s) provided to it by Provider. Provider
reserves the right to assign, designate or change access IP Numbers, at its sole discretion, such
assignment, designation or change is reasonable or necessary in the conduct of its business.
In the event that Customer's IP Number(s) and equipment is lost, stolen or otherwise absent or
misappropriated from Customer's possession and control, Customer shall nonetheless be liable for all
use and other charges attributable to the Customer's account number until such time as Provider is
notified of the loss, theft or other occurrence.

Customer agrees Provider reserves the right to restrict bandwidth to any user whose traffic or usage
results in slowdowns of the entire network. The Wireless Internet system was not intended for server
use such as hosting large web pages, VoIP, hosting download pages, providing streaming media or
hosting game servers. Provider, at its sole discretion, may limit a Customer's ability to house a server
on our Wireless Network.

Warranty of Equipment and Software:
Customer acknowledges and agrees that Provider is not the manufacturer of equipment or Internet
package software and Provider hereby disclaims all representations and warranties, direct or indirect,
express or implied, written or oral, in connection with the equipment or Service or Internet package
software (whether purchased or leased by Customer from Provider or another), including, but not
limited to, any and all express and implied warranties of suitability, durability, merchantability, and
fitness for a particular purpose. Provider, to the extent permitted by law, assigns to Customer any and
all manufacturer's warranties relating to equipment or Internet package software purchased by
Customer and Customer acknowledges receipt of any and all such manufacturer's warranties. Provider
will provide Customer with a Subscriber Module (SM) that is leased to Customer under the terms
hereof. This equipment is to be used only for the purpose of connecting to Provider's high-speed
Wireless Internet Service.

The Subscriber Module is provided under lease only; the equipment shall at all times remain the
property of Provider. Customer will maintain the equipment in good condition. Provider owns the
equipment and has the right to repossess the equipment from Customer if Customer fails to pay for the
Service. Upon any termination, the equipment shall be returned to Provider in good condition within
fifteen (15) days of termination or Customer agrees to pay Provider the current retail cost of the
equipment. The Service itself is provided as is and where is, and without warranty of any kind, and
there are no warranties, express or implied, for the Service.

Customer is responsible for maintaining all hardware and software necessary to connect to the system.
Provider's Technical Support will troubleshoot and support Customer on Service and Subscriber Module
issues pertaining to the Provider's network and Service only, and reserves the right to determine that a
problem or issue is the Customer's responsibility.

Customer is responsible for the payment of all fees charged by any third-party for placement or housing
of the subscriber module at the premise that the customer desires us to deliver service to.

Term of Service:
This Agreement shall commence of the date of Service activation and remain in effect for the Term of
at least one (1) year. At the end of the one (1) year term, this Agreement shall renew in accordance
with the Customer's Payment Schedule Term (monthly, quarterly, semi-annual, or annual).

Payment of Service:
Monthly charges for Wireless Internet Service provided under this Agreement are invoiced in advance of
the term in which the Wireless Service is provided. Charges that occur during the use of the Service
will be included in the following month's invoice.

Payments received after the due date may incur a late payment charge of up to the highest rate
permitted by law on the unpaid balance for each month or fraction thereof that such balance shall
remain unpaid. Customer's Service may be interrupted or terminated at Provider's discretion if payment
is not received on or before the due date.

Customer shall be responsible for all costs, including but not limited to the current retail value of
equipment, associated with the replacement or repair of any equipment or damages caused as a result
of misuse, abuse, neglect, or negligence by the Customer. A surge protector is recommended on all
installations. Insurance of equipment owned by Provider is the responsibility of the Customer.

If Customer defaults on his/her account, Customer agrees to pay all cost of collection including
attorney fees, collection fees, and contingent fees to collection agency of not less than 35%, such
contingency fee to be added and collected by the collection agency immediately upon Customer
default and Provider's referral of Customer account to said collection agency. Provider will notify
Customer thirty (30) days in advance of any adjustment in rates (such notice may be provided by
e-Mail) unless Customer terminates this Agreement in accordance with the Terms and Conditions
hereof.

Credits or Refunds of Service:
A credit allowance will not be given for mistakes, omissions, interruptions, delays, errors or defects, or
curtailments in the Service caused by the negligence or willful acts of customer, acts of God, or any
third party, or mistakes, omissions, interruptions, delays, errors or defects caused by the failure of
equipment or Services not provided by the Provider. No refunds will be given for canceled accounts
unless the account is clearly determined to be defective and non-working at our sole discretion.

Termination of Service:
Customer may terminate the Agreement by written notification thirty (30) days prior to the Term
renewal. In the event Customer terminates Service in whole or in part prior to the expiration of Term,
Customer waives all rights to a refund of unused Service and subject to an earlier termination fee of
$200 associated with Service.

Upon any termination, the Subscriber Module shall be returned to Provider in good working condition
within fifteen (15) days of termination or Customer agrees to pay the Provider the current retail cost of
the equipment. Returned equipment will be evaluated by Provider and Customer will be assessed any
costs, including but not limited to the current retail value of equipment, if Provider determines the
equipment is not in good working condition as a result of Customer negligence. Equipment returns and
any arrangements pertaining herein are the sole responsibility of Customer. Equipment returns are to
be mailed to: Convertec, 1111 E. Sherman Ave. Coeur d’Alene, Id 83814

All charges are to be paid in full, within fifteen (15) days of the date of the Provider's letter of
cancellation notice. Payments are to be mailed to: Convertec, PO Box 2465, Coeur d’Alene, Idaho
83816 or Convertec, 1111 E. Sherman Ave. Coeur d’Alene, Id 83814. If any payment due hereunder
is not paid in full by the Customer within thirty (30) days of the date of the Cancellation Notice,
Customer's account may be forwarded to a collection agency. If Customer's Service is terminated for
any reason, Provider has the right to delete all data, files and other information stored in or for Customer's
account, without liability to Provider for any such deletion or any information lost.

Customer Acceptance:
Customer confirms that by installing, activating, or allowing installation and/or activation he/she has
reviewed the Terms and Conditions of the Wireless Internet Service Agreement hereof and has
determined that the provisions hereof are suitable for Customer's needs, and that Customer has had
ample opportunity to consider whether to accept this Agreement. Customer confirms that the
contractual allocations of risk and reward as set forth herein shall not be disturbed or overturned by
any tribunal based on any extra-contractual considerations. And Customer understands that if he/she
does not agree to these Terms and Conditions and the additional provisions as set forth, Customer may
not use any of the Provider's equipment or Service. Customer agrees not to assert any argument
contrary to these provisions in any forum. Changes to this agreement shall be posted on our website at
www.convertecsolutions.com and shall supersede any prior agreement or terms.