Convertec has been helping businesses around the country get on their feet, start a new technology project, or enhance what technology they already have . We have the most knowledgeable staff, fastest response times, and best resources available.

We assure you that partnering with Convertec for your IT support will be so much easier, you will wonder why you needed an in-house technician at all.

Convertec offers in-home or walk-in computer repair and technical support.

We are the center of technical know-how for 100's of home and business owners. We specialize in computer repair and wireless networks. If you are having a hard time with your computer or wireless network, give us a ring. We will schedule a time to help you out. We offer In-Home and remote interactive technical support via the Internet. We will service any brand of computer or wireless network. Call 208-664-2869 in the Spokane or Coeur d'Alene area or 888-745-4099

Replace your existing phone company with a less expensive and more responsive alternative. Convertec's business phone services give you so much more for your money; you will wish you were on Convertec's phone service earlier! Our aggregation of premier carriers ensures the highest possible quality of service, best possible redundancy , and lowest overall cost when compared to a typical phone company. We also provide local phone service in Coeur d Alene, Idaho and Spokane, Washington. Click here for some case study comparisons of pricing over some local providers in Spokane and Coeur d Alene or Click Here to see what other businesses are saying about Convertec's service.

Key features include:

• Flat-Rate, unlimited monthly services
• Intuitive online customer management portal  with iPhone app available
• Voicemail with voicemail-to-email and page/text alerts
• Call forwarding, call waiting, number blocking, find-me/follow-me
• Directory listing service
  
• Wholesale VoIP SIP termination and origination services
  
• Over 90% on-network coverage to US cities/rate centers.
  
• E911 compliance and failover circuits as a standard to ensure maximum redundancy and uptime during possible interruptions.
  

Don't hold back because of limitations of old fashioned, high priced local phone providers any more. Finally, there is a better alternative.

Your customers and competition are online, are you?

You need a website that shows your professionalism. Your website needs to get your point across to your potential clients, and provide them a way to get in contact with you.

We can create that professional image and get more clients to your door.

Speak to us about Web Design today!

We can build informational/promotional web sites for your small business and or personal needs.

Please contact us so we can asses the exact details of your wants and needs. Our web developers are industry certified professionals standing by to help you get the most out of your web presence.

Convertec is also your one-stop source for Search Engine Optimization (SEO). We have helped many local businesses leverage their marketing dollars by driving targeted, relevant traffic to their websites that convert into dollars.

In a nutshell, SEO is the process of making your website relevant to search engines by ensuring proper keyword placement, keyword density, and topic relevance. Additionally we utilize our knowledge of the web to insert your business into directories that help to increase you visibility by way of backlinking.

Contact us at  info@convertecsolutions.com This e-mail address is being protected from spam bots, you need JavaScript enabled to view it 208-664-2869 or 888-745-4099 for more information or to get started!

Convertec now offers premise based or hosted phone system options to meet your demands.

NEW!!! Convertec is now offering complete Cisco Small Business IP Phone Systems starting at UNDER $1000.00 installed with warranty and unlimited support.  Includes four Cisco OR Linksys IP phones Expandable to 16 phones and works with VoIP or traditional phone service! Click here for more information about this great new phone system. 

Convertec has been providing businesses in Coeur d'Alene, Post Falls and Spokane with an alternative to the status quo that has become of the phone system world. Our phone systems utilize the best in standards based hardware and software to deliver the best possible phone systems at the best possible prices.

Convertec partners with all of the best equipment vendors for phone system endpoints and hardware. This gives you great flexibility in selecting the best phones or mix of phones to meed the needs of your business. Some of our phone system hardware providers include: Aastra, Cisco, Grandstream, Linksys, Polycom, and Snom. Click on any of the brand names for detail on the types of phones available to be paired with nearly every one of our business phone systems.  

Before you buy your next phone system Click Here to take the Convertec challenge and see how to compare us to the competition!

Why Buy a Convertec Phone System?  

Serious Cost Reduction:

A Convertec business phone system based on Asterisk can typically be installed for about half the cost of a traditional system. For large scale systems the savings can be even greater.  As an example, prices start under $2000.00 for a fully installed IP phone system complete with IP phones and 12 months support.  Adding additional handsets can be done for as little as $100 with no per handset license fees or mandatory maintenance contracts Additionally, your support agreement includes periodic updates to your system. Because Asterisk is switched in software versus hardware you are not locked into purchasing expensive and proprietary hardware to get the latest and greatest features.

Control:

Convertec business phone systems allow businesses to take control of their phone calls.  Once a call is received by the system, virtually anything can be done. Asterisk provides a level of granular control normally only associated with the most expensive of systems. As an example, lets say you have one office and do business in multiple areas of the country. Convertec can provide you local numbers to each of those areas and then ensure that the caller ID local to the area you are calling is presented to the people you call. Zip code based call routing and distributed ring groups or support queues are other examples of requests that can be fulfilled with a Convertec phone system right out of the box  

No Lock-In to Proprietary Systems:

Obtain support, accessories and upgrades from a variety of sources.  Their are many third party applications which can further extend the functionality of our Asterisk based systems and a surprising number of them are absolutely free. Telephone handsets are standards based (SIP) and can be re-used on other SIP based phone systems.

VoIP:

Convertec business telephone systems are built to handle VoIP calls. Significant savings can be had by using our system to send all inter-office calls across the internet as well as reducing external call costs by using Mobile Telephone Gateways and accessing flat rate national call costs. It is not uncommon for the savings in call costs to pay for the acquisition of a Convertec business telephone system.

Standard Phone System Features:

• Individual voicemail boxes with more message storage than you could ever need
• IP based so you don't have to call a tech every time you want to move a phone or the system
• Advanced reporting capabilities for easy call accounting
• Easily scalable to accommodate your needs
• Fully featured digital receptionist
• Voicemail-to-email and pager/text message notification of new messages
• Support of regular analog lines, digital T1/E1 lines, VoIP or a blend
• Find-Me/Follow-Me so you can stay connected no matter where you are
• Automatic Call Distribution (ACD) features for call center use
• Customizable music on hold with standard music on hold included
• Conference bridges
• Computer Telephony Integration (CTI) for call control with PC based software